Last updated: 10 September 2026
At Errata Clothing, our products may be produced and fulfilled through third-party manufacturing and fulfilment partners.
Because some products are made to order, your order requires processing and production time before it is dispatched.
1. Where We Ship
We currently ship worldwide.
Available shipping destinations and shipping costs will be displayed during checkout.
2. Order Processing and Production
Once an order is placed, it generally takes 2-5 business days to produce and fulfil your order before it is shipped.
Fulfilment times are estimates and may vary depending on the product, fulfilment location, order volume and seasonal demand.
The day your order is placed is not counted as the first fulfilment day. Fulfilment time is calculated in business days, meaning weekends and applicable holidays are not included.
Once your order has been fulfilled and shipped, you will receive a shipping confirmation email with tracking information where available.
Please note: Production/fulfilment time is separate from shipping time. Your total delivery time will consist of the production/fulfilment time plus the shipping time to your destination.
3. Delivery Times
Delivery times vary depending on your location and the shipping method selected. Once dispatched, delivery times depend on the destination country and shipping method.
Estimated delivery times will be displayed at checkout based on your delivery address and the available shipping options.
As a general guide, delivery may take approximately 5-11 business days after your order has been produced and dispatched. Delivery times can vary between countries.
Please note that delivery estimates are provided as a guide and are not guaranteed delivery dates unless expressly stated otherwise.
International orders may take longer due to customs processing, local carrier delays or other circumstances outside our control.
If your order has exceeded the estimated delivery timeframe shown at checkout, please contact us at support@errataclothing.store with your order number and we'll be happy to assist.
4. Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Shipping costs may vary depending on:
- Delivery destination
- Shipping method
- Number of products ordered
- Product type
- Fulfilment location
5. Tracking
Where tracking is available for your selected shipping method, tracking information will be provided once your order has been dispatched.
Please allow some time for tracking information to update after your order has been shipped.
6. Delivery Delays
Although we work with our fulfilment and shipping partners to get your order to you as quickly as reasonably possible, delays can occasionally occur.
Delays may result from circumstances including:
- Carrier delays
- High shipping volumes
- Severe weather
- Natural disasters
- Customs processing
- Public holidays
- Incorrect or incomplete delivery information
- Events outside our reasonable control
If your order has exceeded the estimated delivery timeframe, please contact us with your order number so we can assist.
7. Incorrect Shipping Information
Customers are responsible for ensuring that their shipping information is correct at checkout.
If you realise that you have entered an incorrect address, please contact us as soon as possible.
If your order has not yet entered production or fulfilment, we may be able to update the address.
Once an order has been processed or dispatched, we may not be able to change the delivery address.
If an order is returned because an incorrect or incomplete address was provided, additional shipping costs may apply if the order can be re-shipped.
This does not affect any rights you may have under the Australian Consumer Law.
8. Lost or Damaged Orders
If your order appears to have been lost in transit or arrives damaged, please contact us at:
support@errataclothing.store
Please include your order number and, where appropriate, photographs of any damage.
We will work with you and our fulfilment or shipping partners to investigate the issue.
Your rights under the Australian Consumer Law are not affected by this policy.
9. Customs, Duties and Taxes
For international orders, where available, your order may be subject to customs duties, import taxes, GST, VAT or other charges imposed by the destination country.
Where applicable, these charges may be the responsibility of the customer.
Customs procedures and charges vary between countries and are outside our control.
10. Multiple Products in One Order
If your order contains multiple products, items may occasionally be produced or shipped separately depending on availability, fulfilment location and production requirements.
If this occurs, you may receive multiple packages or tracking numbers.
11. Changes or Cancellations
Because our products may enter production shortly after an order is placed, we cannot guarantee that an order can be changed or cancelled once it has been submitted.
If you need to change or cancel an order, contact us as soon as possible with your order number.
We will do our best to assist where the order has not yet entered production or fulfilment.
12. Australian Consumer Law
Nothing in this Shipping Policy is intended to exclude, restrict or modify any rights or remedies available to consumers under the Australian Consumer Law.
If there is a problem with a product or delivery that gives you rights under applicable consumer law, those rights continue to apply.
13. Contact Us
If you have a question about shipping or your order, please contact:
Errata Clothing
Email: support@errataclothing.store
Please include your order number so we can assist you as quickly as possible.